Entienda su factura
Cuando usted se inscriba en Clean Energy Columbus seguirá recibiendo una factura por mes de AEP Ohio, su compañía de servicio público local. El importe que debe a AEP Energy se indicará por separado en su factura y usted seguirá enviando los pagos únicamente a su empresa local de servicios públicos.
Consulte a continuación el desglose de su factura. Puede pulsar la opción de obtener detalles adicionales sobre cada sección de su factura.
Meter Read Details
When you add up the two Service Period usage amounts you get the total kWh usage for the month. The total amount is again show in Section 3 under Generation Supplier Charges.
Line Item Charges
For the AEP Ohio territory the utility uses Service Delivery Identifier to track your account. This is important when you are Opting Out or Opting In to the program and when you are calling customer service for assistance
Note too that there is NOT a “Generation Service” charge on your bill when the account is being service by a Supplier. Generation Service will be listed if you are being served by AEP Ohio.
Transmission
Moves high voltage electricity from the generation sites over long distances to substations closer to areas of demand for electricity. You may recognize transmission lines as the larger, taller poles/towers carrying many wires over longer distances.
Distribution
Reduced to lower voltage levels by electricity distributors before it can be delivered to a residence or business. Power, specifically the voltage level, sent through transmission lines is reduced, or "stepped down," via transformers and sent through distribution lines, which are then connected to homes and businesses.
Customer Charge
The fixed monthly basic distribution charge to partially cover cost for billing, meter reading, service line maintenance and equipment.
Current Supplier Charges
This section shows the Supplier charges (“Generation”) when you have an alternative supplier to using the utilities default service.
In the case of the Clean Energy Columbus AEP Energy will be shown. AEP Energy is an alternative supplier to the utility AEP Ohio (they are separate companies. AEP Energy is a supplier and AEP Ohio is the utility).
Total Balance Due
The total amount owed which will be paid to the utility AEP Ohio. AEP Ohio is responsible for forwarding on your payment to the Supplier.
Usage Details
Here you can find your historical usage for the pervious 12-months. Page one of your statement shows this information in a chart format.
Also you’ll find Average Monthly usage. This can be used too when considering solar energy for your home.
Price to Compare (PTC)
If you want to know what the default rate with the utility is compared to the rate being paid with the Supplier of choice you can find that here. The PTC is normally in bold. Please note the PTC price here is simply an example, and not necessarily reflective of the current PTC, which can vary throughout the year.
Rate Riders and Other charges
The utility, along with the Public Utilities Commission of Ohio (PUCO) frequently approve and adjust charges that we the rate customers pay through their bill. The utility provides description of the charges and estimates how the new charges affect your billing.
Usage History (kWh)
AEP Ohio provides a bar graph to see a 13-month history of energy use for a specific meter. Since the first month and last are stated it’s easy to see how much power is being used for a specific month year over year.
Current Bill Summary
A summary of both kWh and current charges is shown with a visual circle graph of the split between utility charges and supplier charges.
Payment Return slip
Again, a summary of the total charges paid to AEP Ohio. Note, you pay the full amount to the utility and the utility will make payment to the supplier. One payment.
Cargos de artículos de línea
AEP Ohio, la empresa de servicios públicos local, utiliza el identificador de entrega de servicios (SDI) de 17 dígitos para rastrear su cuenta. Se necesitará el SDI cuando se excluya o se inscriba en el programa y / o cuando llame al servicio de atención al cliente para obtener ayuda.
Tenga en cuenta que NO hay un cargo por “Servicio de generación” en su factura cuando la cuenta está siendo atendida por un proveedor, como AEP Energy. Generation Service aparecerá en la lista si está siendo atendido por AEP Ohio.
