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If you have questions, feel free to browse our Frequently Asked Questions. For convenience, you can send us a service request online.

Still have questions? Please don’t hesitate to reach out

Call AEP

For enrollment and questions about your bill, call AEP at 1-888-307-0264.

Call CEC

For questions about the program or media inquiries, call Clean Energy Columbus at 866-856-5654.

Customer Service Representatives are available Monday – Friday, 8 a.m. to 5 p.m.

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